The Official Frank Schilling Blog



Hat Trick

Hat Trick

I just returned from the TRAFFIC domain conference in South Florida last night and was quite moved to have won the prestigious Domainer of The Year Award for the third time.

The REAL honor (and award) is just being nominated, but getting the hat-trick (my third win) left me feeling very proud and humbled indeed. “You really really like me ;) ”.

Banned on WikipediaNot everyone shares my enthusiasm with being labeled a Domainer. I had some of the other nominees privately reach out and say they were glad they “didn’t” win, lest they be branded with the scarlet letter D. So controversial is the word “Domainer” that it isn’t even allowed to exist in Wikipedia! Instead it has unfairly been banished to a catch-all page for “Domain Speculation”.  It’s sad that someone smart and capable enough of moderating a Wikipedia page “can’t” or “won’t” accept that domain names have become Real Estate of the Internet; and those professionals who buy, sell, trade, develop and nurture companies in this space are generally referred to as “Domainers”. Let the word exist man! It does now, and you can’t keep the good people of our industry down forever!

 

No domainers this time.Speaking of Domainers, there weren’t very many at this past TRAFFIC conference.  We came ready to serve and were surprised that most of our existing and would-be customers were not there.  A tough economy, apathy about pay-rates and lackluster innovation kept folks wings clipped and close to home. The majority of those in the room when I presented our new sales platform were colleagues and competitors rather than our customers.  Those who saw it were universally impressed..  You could see the mouths open, the wheels turning and the animal spirits kindling as observers started to put together how they could increase sales, streamline workflow and make more money. Some of the biggest names in the industry took me aside and told me that our sales platform was the biggest thing to happen to domaining since – well, domaining.

The Office and Team

Over the past year, my team and I began a journey that will hopefully see us “give back” much of what I have made and permit me to grow and become a better person for it.  First I created a little company called Uniregistry, which I think will go far toward providing low cost domain-name registrations to everyone Worldwide. This fall we have released the fully featured, fully mobile DomainNameSales.com platform (DNS).

I see the new DNS platform as a toolkit for bringing new and part-time participants to the market. These folks are out there now, without a voice, unable to afford to attend the shows and conventions put on by the professionals in our space. Now anyone with generic names can join online, list their names for sale or trade, monetize and develop a name sales business or act as a broker! They can do that part-time from home or while at their day job thanks to our patented iPhone App, which can now be downloaded in iTunes AppStore.

Make no mistake my friends.  We have been using the development versions of this platform for 6 months and it is one small step for a domainer, one gigantic leap for domain-kind.

All those superlatives spoken..  this platform has its work cut out for it.  There is a gigantic lack of understanding in the domain community about how sales of names typically begin. Even many of the staffers who work at registrars and marketplaces fail to fully understand the place their employers occupy in the spectrum. That mis-understanding has been allowed to continue because there is no good reason for sales marketplaces to stop obfuscating the source of its leads.  Self importance is big in this biz, believe me, “IIIIIiii KNOW”..  :-)  ok, that was a joke, but u get my point.

Wouldn’t we all like to parachute to a tropical island of exotic sexy inhabitants with a Bic-lighter and be revered as a King (or Queen) with non-stop foot massages because we can make fire? Well many sales outlets and domain marketplaces have nothing more than that Bic, Zippo or Cricket in their pocket. They would have you believe that all those sales fires begin with them, when in fact a vast majority (70-90%) of all leads begin their search for a name by typing the URL they wish to purchase in their address bar, or at Google!

Sales Banner

Like with real estate, the MLS is great, but the majority of most sincere(more than $8 registration price) “leads” come from the “sign” selling the property. If you have a name parked on our platform, and you enable your sales banner or for-sale link on your pages, then you are damming the river upstream and many of the same buyers who find you through the assorted “sales marketplaces” and “listing-services” will find you directly!  The parking page is your biggest and best gateway to sales! The search for your domain names by buyers begins when one of those buyers types your name in the address bar to see what is there, and is welcomed to make an offer via a small link or banner.

You say your names don’t get traffic?  That is just not so friend..  They just get *very* little traffic, but you may be surprised to learn that one in every few visitors is probably looking to buy the name from you for some price.

Up until now, there has been no Open and sophisticated system for taking those sales inquiries, reaching out to buyers, negotiating, following up, selling, escrowing and closing sales.  The process has been very manual. The “Domain Marketplaces” we all know and love, sprang up to fill the void in exchange for your leads and a percentage the sale.  The problem is that they play “keep away” with your leads.  THEY control the buyer. THEY get the money.

Now with our system, you can auto-magically do everything other platforms provide (you can even work with them), but YOU keep the lead. You can forward stuff to brokers if you don’t want to work, you can pre-price low cost names and send them to YOUR escrow.com account with BIN prices, or to our credit card (if we know you).  The power of your inquiries, the people, the leads, the buyers, the money ~ those are ALL controlled by YOU now.

Don’t get me wrong, in addition to your lander pages, names listed on the DomainNameSales.com marketplace will be listed in other marketplaces.  We have a deal with Godaddy on our Owned and Operated traffic which we intend to expand with syndicated inventory, but for now, we’re confident that you’ll have your hands full with existing leads just coming from your own for sale links, using our DNS platform.

Buyer Contact Page

Once the buyer types the name and clicks on our sales banner we take them to a contact form where the buyer fills in their contact info.  Then after we briefly try to explain the value proposition of buying a better name you have a choice of verifying their email or just letting them through to a Buy-It-Now page for pre-priced names ~ or to a Make-Offer Page for unpriced stuff.

Offer PageBuy It Now Page

There the buyer can communicate with you in real time over our patented, state-of-the-art iPhone front-end, with copies of all communication passing to your email and to the inside of our sale-site. You have redundant communication so there will never be a blocked email or missed Apple push notification keeping you from buyers.

Inquiry Stream Inquiry Detail Broker Assign

The result of this implementation is that you will be getting a TON more leads; and now you have control over the river!  You can talk to buyers directly (In Real Time!), hire brokers on the platform to do all that pesky talking for you, negotiate back and forth while reaffirming the buyer’s wisdom, and record everything to each name that gets inquired on for future reference.  You can communicate with colleagues about names, get consensus estimates on pricing. The result is that you will see more activity and have the ability to engage in more transactions, in real time!  All this will translate into more sales..  +40% or so for me.

Escrow CheckoutIf the buyer leaves, the system doesn’t forget.  We have a series of automated follow up mechanisms to chase and re-engage old leads. We upsell the client and explain the value proposition of owning a better name, because sometimes people just need time to understand this stuff. When a deal finally does occur, the money goes through “your” escrow account (yes, you control the money) and our partnership with escrow sees commissions deducted at source for your hard-working brokers, either here at DNS or elsewhere around the Web.

The platform is now open and we thank you for your patience as we process the short backlog of applicants wishing to join.  I am certain that many of you will use this system in ways we never contemplated.  It has many optional paths so that it can be implemented in different ways ~ limited only by the creative minds of you, my colleagues.

A career is what you make of it folks. At the end of the day we’re all just regular people.  A few years ago I went off into the forest and I didn’t do much for several years..  Some in this industry had written me off.  Well I’m ‘back’ baby. And while some of my brethren may not be courageous enough to wear the Domainer name, I do so with pride and am pleased to use the occasion of my hat-trick to unveil this magic act of my own.

I look forward to watching you use our infrastructure to come back from the forest yourselves and redefine the word Domainer in many a positive way, proudly taking the brand to a new level.

For now I wish you all a hearty welcome to our platform, it’s open to everyone. Please enjoy its freedom and utility.

Abracadabra.  ;)

This entry was posted by frankschilling on Thursday, October 11th, 2012 at 12:29 PM and is filed under Uncategorized. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.


16 Comments

  1. @Domains says:

    When you sign up at InternetTraffic, it asks you to list your domains. Is it easy to add more domains later to the system, or should you list all of them up front?

    Looks good and I hope to get on your system soon!

  2. Our team would like to see a full crossection of the names you’d like to run so we can properly structure your account. You can add names afterward tho. :)

  3. Colin Pape says:

    Well done, Frank. Well done.

    You and your team must be pumped! :)

    ***FS*** Oh we’re pumped.. but for you Colin. List your names and see the power of the app to do more. This isn’t some light app that lets you see offers and check stats. This is an advance mobile front-end interface to a sophisticated CRM/offer-negotiation and communication system that will let you do more. Think of it as the same revolution the cell-phone brought you in the 80′s. I’m happier for you than I am for me – but I’m happy for me too.

  4. Anunt says:

    so u r saying that I can sell anyone else’s domain listed within your platform and earn a commission???

    for example, lets say i tried to sell one of Rick’s domain that’s listed within your platform…

    why wouldn’t the buyer just do a whois lookup and contact Rick directly and close the deal leaving me with ZERO commission?

    ***FS*** Anunt, it’s been a long tim pal.. you’re getting better at this. Yes. When you have an account with us here you can use the iPhone app to look up names you feel you’d do a strong job brokering (using the search feature of the app) and poke the owner of the name (the owner will see your name but you can’t see his). Then the owner can use his app to select you as the broker, memorializing your commissions, which get paid by escrow.com. If you have no names, this is a great way to broker. If you have great names there is no platform that will let you work with more people.

  5. Anunt says:

    It won’t let me join…it says I have too few names…got rejected

    ***FS*** Anunt, won’t you please submit again? The only way you will be declined is if you submitted a list of trademark typos. If your names are generic size does not matter.

  6. Ed Keay-Smith says:

    Congrats Frank on your TRAFFIC award!!

    Very well deserved indeed.

    I am loving the new DNS platform and have already seen an improvement from where my names were parked before.

    Yes I agree it is a shame that the term “Domainer” has so many negative connotations, but that hopefully will improve over time (well I hope so seeing as my podcast has that in its name LOL)

    I would love to have you back on the show to talk about all of the happenings at DNS, I think the listeners will get a great deal out of it.

    Thanks again for your forward thinking and action taking with the DNS platform, so many don’t!

    Cheers

    Ed
    OzDomainer.com

  7. John says:

    Would you say most of the leads are the result of direct type in traffic of the actual domain name? Is the platform now open to all generic domain name owners?

    ***FS*** Yes sir. Most of the leads come from your names. You will be surprised. Even terrible names get 1 unique every 10 days or so. It won’t be many weeks until one of those uniques offers to buy the name. The new platform is open to anyone. Welcome.

  8. Lucas says:

    Great innovations Frank! Funny that when you presented them the audience consisted mainly of competitors :-S But hey, that will make them become more competitive in favour of domain owners, so thanks for that! :-)

    I still don’t have an iphone however, and in general I think I dont need one because, apart from mobility, the main value is to play with games and silly apps and show how cool you are to people around you…and there is nothing (productive) that can be done on an iphone but cannot be done on a laptop/PC.

    In the case of your App, 100% of what it does can be done through the DNS website, right?

    Nevertheless, about the iphone, it must be that I still don’t get it, because great tech investors and Rick and Owen and other domainers talk wonders about it. I would love if anyone could explain to me how wrong I am about the iphone! :-)

    ***FS*** Thanks Lucas. Yes, you can do everything through the site but the app allows you to communicate with others on the platform and the front-end is more delightful to use than the site due to the fact that there are no legacy issues to contend with. Plus Apple’s iPhone UI forces you to strip out lots of stuff. If you don’t want to use an iPhone, ythe app will work on the iPad or the ipod touch!

  9. Noticias De Dominios says:

    Excerpt from Mr. Schilling, “I began a journey that will hopefully see us “give back” much of what I have made.”

    On behalf of NoticiasDeDominios.com – Domain News – Covering 25 Latin American countries salutes Mr. Schilling. It is this kind of leadership the domain industry can take to the bank.

    Que tenga buen día, Kevin Faler

  10. John says:

    Thanks Frank

  11. Maverick says:

    It won’t allow me!.. It says that “Domains are below acceptable quality standards”.. Not all of them are such.. I have good ones too.. I thought you said its for everyone!

    ***FS*** Trademarks.. the only way you’ll get rejected is if you include TM’s.. Remove from the list please and submit clean names. Open to everyone, fo-sho

  12. Peter says:

    Hi Frank,
    Congratulations! You mentioned not that many people being at the conference. I believe that is due to the cost. They charge a lot of money to be there and basically it prohibits the thousands of part time domainers from coming.

    Basically the only people who can afford to go are the big dogs in the industry. Which means the other 90% don’t make it there. I wonder what would happen if one year they charged $297 per person how many people would come? Probably a ton more!

    They have sponsors who cover the cost of putting this event on so not sure why it’s so exclusive?

    It could be the best event of the year if it was affordable. I guess my question is what good is having a great event if only a very small percentage of the domainer community actually goes to it?

    Again congrat’s on your 3X award!

    Peter

    ***FS*** Thanks so much Peter.. We may do a conference yet – but at this point it’s too small an industry .. let’s see what next year brings :)

  13. @Domains says:

    I applied yesterday afternoon and got in by the evening, with my first domains already approved. After logging in I think I will enjoy using this platform.

    Also excited (and a bit scared) to try out the app. My wife has an iphone, and we have and ipad and ipod touches at home. Maybe I will let her negotiate some sales, she always thinks she can do better! It will also be a good lesson for my kids to show them this system and the domain sales process.

    ***FS*** It’s much easier than it looks. i use the app almost exclusively now. The website keeps me at my laptop

  14. Grant says:

    Frank,

    Systems looks great, I was in the audience and was very impressed.

    I am a android user, but thought about switching to iphone after the presentation. Now I see that it works with the ipod touch. I guess for testing purposes I could go that route.

    Question. For ipod touch to work correctly with the app I would just need a constant wifi connection right?

    ***FS*** That’s correct.. The WIFI allows Apple to send you push notifications.

  15. George says:

    Hey Frank,

    How is your system with IDNs these days? I was told a while back that your platform does not monetize them well. Any improvement on that?

    Thanks.

    ***FS*** You can give it a try George .. The best IDN’s should do well.

  16. Greg says:

    Frank,

    Congrats on your third win as Domainer of the Year!! Well deserved. Your professionalism is unmatched.

    If I hadn’t just redirected it — http://DomaineroftheYear.com — it would still be hosted at DNS.

    We’ve enjoyed our last 15 months with IT/DNS, and are very excited about this new iPhone app. We surely expect our sales to increase.

    The potential is exponential.

    Cheers.

    Greg