The Official Frank Schilling Blog



Lobster

Lobster

LobsterI’m not sure what it is about summer that makes time spent working, seem to inch-by so slowly. The Olympics were an additional distraction this year, a one-two punch of long days and the spectacle of competition in London may help explain why collective traffic volumes swooned so deeply this year.  Summer is always a slow time of year for type-in traffic. Ad budgets (your revenue) sit on the shelf while their overlords earn a well-deserved vacation in Europe, the Hamptons, LA or Vegas. This year’s drop was particularly pronounced.

Like most of you, summer takes me away from my browser and to a beach. Maybe it’s because I grew up wanting for more, but when I think about summer meals, my thoughts turn to seafood – and in particular, Lobster. A friend recently taught me about the change in perception surrounding this most coveted of delicacies.

In New England, at the turn of the 20th century, Lobster was often served in prisons, orphanages and insane-asylums. Plentiful and from the bottom of the sea – nobody wanted the stuff. Thank marketing, the spread of information and a resulting wholesale change in perception for Lobster earning its place as the priciest item on your menu.

Lobster’s come-uppance in status gives us all hope that the present segregated world for selling Web Traffic will last only so long until some newcomer finds a way to create disintermediation. Most advertisers are shocked to learn that targeted type in traffic from inactive domain names is valuable. Just as the supermarket has made it easy to forget where food really comes from, the large paid-search marketplaces operated by Yahoo and Google have done a terrific job marketing their platforms and obfuscating the manner in which traffic finds it’s way to the market shelf. The art of  ”understanding traffic” has been lost by advertisers as they have become more dependent on those marketplaces. These days, if it doesn’t show on a Comscore report, most advertisers will view a traffic source with suspicion and puzzlement.

All the syndication and sub-syndication partners like you who plumb additional traffic to Yahoo and Google’s paid-search marketplaces, help perpetuate the cycle, and the smaller downstream publishers (many of whom deliver even higher quality audience than the platform’s owner) have little control over their revenue destiny other than adding or taking away traffic and hoping that the upstreams don’t take an untenable amount of the pie through the machinations of the dreaded black-box.

THE AUDIENCE

Chin-up friends. As summer leaves us and the lobster retreat to deeper water, you can take comfort knowing there is still something you control. The din-level audience that comes to your domain names and small websites is yours. You need to make money in order to maintain that audience and your lifestyle, but you have options and a runway to make changes – and to experiment.

The two best ways I know of, to make money with domain names and small websites is by selling traffic or by selling the sites and domain names themselves.  Funny enough, even as audience fell this summer, the remaining audience sent a steady flow of purchase inquiries to undeveloped domain names. It was surprisingly robust.

Look at one of your better names and say it makes $50 a month on a Google feed. In my experience you may double to $100 if it’s optimized better. Unfortunately if you try to optimize things on a large scale, across many names, the large paid-search marketplaces will effectively shape your payout. The reasons for this normalization are nebulous and numerous, but all who have tried to optimize or improve a subset of undeveloped-names know the fruitless tail-chasing exercise I speak of. On an effort/reward basis, traffic sales are becoming a game of fire-and-forget. Little if any optimizing seems to last long, or result in worthwhile material changes to the plus side.

YOUR AUDIENCE WANTS TO BUY YOUR NAMES

There is a misconception in the domain monetization World, that putting a small “for-sale” banner on your page will significantly lower your PPC revenues. I have been selling PPC traffic to paid search marketplaces for 13 years, and been selling names for several years with for-sale banners on my pages.  Since the beginning we have only ever been able to convert 12-15% of type-in visitors into ad-clicks. Sure, some names deliver 1% and some 120% CTR, but on average we get a consistent 12-15% CTR, whether we have a sales banner or not. No matter how good your ads are, some percentage (my estimate is 2 – 18% depending on the name) are looking to purchase the name they typed-in for registration price.  Another sub-group of “those” 2-18% are the folks willing to pay a premium over registration price. That subset are the buyers which turn into the sales which you read about on DNjournal and DomainNameSales.com.

In spite of all the development, prettier landers, uglier landers, and content building – a decade long consistent number of people who see parked pages, simply want to buy the name of the site they typed. In today’s unloved lobster PPC World, you would be crazy not to take that bunch and try to sell them the domain name they want, if the price makes sense.

A MATURING MARKET

An increasing section of society not only knows what a domain-name is, but understands that the good names are gone, and that there’s more demand for the good ones.  Buying and selling domain-names has taken a generational leap forward over the past 5 years (I’m expecting the reality show any week now).  Many of you (myself included) have several lifetimes of inventory to sell and you would be doing yourself a disservice if you didn’t embrace a lean-forward sales stance in a World where newTLDs and other innovations could cap the prices of your inventory.

My friend Rick Schwartz is right that domain names have gone up faster than any other commodity known to man, but past performance is not indicative of future potential.  Markets are maturing and times are a changing.  I am not advocating that newTLDs will cause a crash in .com prices. I do NOT believe that is going to happen. But new TLDs could put a cap on future growth in present SLD values.

17 years ago I worked in the glass business.  I lived in a condo.  Checking the MLS recently, those condos in 2012 are about 50% more valuable than they were 17 years ago. That’s not saying much folks. Nicer, newer condos put pricing pressure on the old ones.  NOTHING goes up forever and in the face of thousands of newTLDs (and tens of thousands to follow), it would be ambitious to proclaim the only way forward is a 10X increase in existing name values.  50% may be all we get over the next 20 years.  Flat could be the new “up” and that may not be so bad if you have cash-flow and you bought most of your names near wholesale-auction value, or at registration price.

IMPULSE MOVES THE MARKET

Many domain sales are driven by impulse and the names never used. This truism was recently illustrated during the naming exercise of our Postboard.com product. We were initially going to call Postboard.com “talktopus”.  We decided we had to buy the mis-spellings with other vowels in the middle. I bought talktapus.com talktepus.com etc. but one holdout buyer wouldn’t give me a price.  Without that last typo we abandoned talktopus.com in favor of Postboard.com ..  Months later when the talktopus typo seller needed money, he reached out asking if our offer was still on the table, but by then the ship had sailed. The first two sellers did better. You need to strike while the iron is hot and the Universe has delivered the buyer to you, for as good as your name is, your best buyer could be the one who is here now. My talktapus purchases sit on the shelf with countless others which sell to other impulse buyers like me, every day.

You never know what is going to sell.  Selling names is a pull, not a push. Names are illiquid and as good as your best names are, they will not sell for full value if you need them sold today. You have to wait for the buyer and market to come to you and you need a system for following up inquiries and managing data on your buyers, lest that buyer give up and try for another name.

SELLING IS HARD WORK.

I have been in this business a long time and none of the existing sales platforms offers the tools and services I want or need. I know I’m not the only one who sees this problem. Whether your platform is “email” and “excel sheets” or something more sophisticated; the existing patchwork of marketplaces is an inefficient set of walled gardens, ripe for reinvention.

Creating the right platform is hard because Bob may want something completely different than Yoni or Garry – and you just want to handle sales yourself, or not sell at all..  As a service organization without domains of their own, it’s confounding for third parties to build an endless swiss-army knife of usecases and not know if any of them will actually get used or work.

THE BEST WAY TO SELL

So what if I told you that your friends at InternetTraffic.com have been building a system over the past 9 months that doesn’t just rival, but exceeds the best sales platforms available to sell on the secondary market today. What if that platform completely decentralized the industry and allowed anyone to act as a broker and sell anyone else’s names. You could use all the same individuals and companies you’re using now, and they could continue to be paid for their deals just as they are now, but they would do that on a better platform which provides the name owner more transparency and control. What if that platform increased the volume of sincere inquiries and sales, without making it feel like hard work?

I imagine a world like iTunes, where any individual or organization can join and profit. A Universe where the walled gardens of existing marketplaces are distilled down to just domain names and the people in this industry who make things happen. I imagine a World where you control the leads, get market information on the buyer (live), select brokers, control the transaction and have discretion surrounding which escrow you will use to handle the money. I imagine a world where you can empower multiple brokers from different domain sales platforms to work for you – and all the better if that service is free.

We plan to introduce you to just such a service when our new version of the DNS platform launches at DomainNameSales.com in October. If you plan to make name sales a part of your future, you owe it to yourself to sign up with InternetTraffic.com for your ITC/DNS account. If you are an existing partner rest-easy. All our active clients will have access to this new World and the tools we’ve created. If you do not presently have an InternetTraffic.com account, and are an operator of clean trademark-free names who wishes to engage in name-sales, the time to join is immediately, ahead of our October release.

We fully expect this new sales platform to change the face of domain name sales and the way you think about name-sales, just as InternetTraffic.com revitalized the parking landscape when it began a short year-and-a-half ago.

While PPC pay rates are unpredictable, the steady flow of sales inquiries to our names shows that our traffic is real and has value to those who purchase and develop our names. In the final analysis, you are the one who controls your inventory.  You need a system that will let you sell more names, for more money, and more consistently. We can’t make the upstream paid search marketplaces and their advertisers, value domain traffic like the lobster it-is. But we can help you weather the rough patches and ensure a Lobster in your pot, by helping you create revenue independence — and we can empower you to help create a more permanent and sustainable industry in the process.

I sincerely look forward to helping you make it happen, beginning this October.  ; )

This entry was posted by frankschilling on Friday, September 7th, 2012 at 2:38 PM and is filed under Uncategorized. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.


8 Comments

  1. Anunt says:

    Frank is just trying to be completely honest…but stubborn domainers will never sell even if the price is right.

    Dot com domain values are NOT going higher from here.

    They have reached their top.

    Great time to sell if price is right.

    Good Luck to ALL.

  2. Morgan Linton says:

    Fantastic post and all really good points! As someone that has tried hard to monetize in bulk I agree 100% with what you’re saying here. New gTLDs also lead us into uncharted territory so I really appreciate your insight here.

    Couldn’t think of a better person to revolutionize the domain sales space, can’t wait for October, see you in Florida!

  3. Rob Sequin says:

    WOW!

  4. Aussie Domainer says:

    Interesting point about the house sales not going up significantly because of nicer, newer condos putting pricing pressure on the old ones. I think that’s relevant to any lesser quality extensions like .net, .org, but with .com it’s different, .com is a about the property location. If you own property in Times Square no amount of beach front luxury properties elsewhere can put pricing pressure on your Times Square property- even if it’s not a particularly nice apartment.

  5. @domains says:

    Great post, a lot of what you noted in your traffic data this past summer, I noticed too with mine.

    Also my best year for end user inquiries.

    Does DNS handle domains negotiations for its members, or help with the pricing range? You always seem to get top dollar.

    ***FS*** Thanks, yes, and both. There is a system we’ve built over the years to try to refine leads, gather information and explain/justify value to buyers. There are some additional tools and software that’s quite revolutionary. If anything in the name-biz can be revolutionary, this is ;) This platform will give away control and powers that other platforms just won’t. I really believe it will blow your hair back. I use it every day and it continues to make me go – WOW.

  6. gary dell says:

    great post! can’t wait to see what it is!

  7. stroop says:

    If you’re right and can create a liquidity effect thru increased sales you could actually cause resale prices to increase. Im using SEDO now but would love to try your system. Will it be open to anyone?

    ***FS*** yes, but there is an on-boarding process because there are several pieces of technology which work together – best to join before the land rush. Our platform is designed to let you keep using Sedo brokers if you like, or other brokers and Sedo, or anybody you want to delegate as a broker. You can broker yourself (it will be much easier to Do-it-yourself on our platform) with admin people closing the deal. I continue to sell names through Sedo but this system lets the cream rise.. I use everyone and whoever sells more, sells more. If you sell names regularly you will LOVE this.

  8. Donny says:

    This is cool. So if I understand correct it is like a true MLS system for domains whoever sells your domain name sells it. Like a multiple listing for realtors but for domains. If I can sell anyone’s domain name for 10 or 15% then I have a my disposal over a million names to sell overnight if I wish.

    Now instead having 2 or 3 brokers selling your name you have a potential of 1000 brokers getting your name exposed. I could be off or not understanding this but if it what I think it is this is just the best opportunity I have ever seen. Names will move so much faster.

    Would be really cool to have category specific domain sellers so if I wanted to hire a loan or insurance broker I could. Or even have a running list of what domain brokers have sold in volume for the year and how many domains.

    Very cool.

    ***FS*** You do get some of this Donny. The categories you speak of will quickly define themselves. The platform is designed so anyone can join and make money from anyone else. But there are some other pieces of technology which will go a step beyond that. The net effect are quite material. Faster communication, better data about your buyer and the name.. the ability to communicate with your peers and to control, move-along and close the deal, on terms that please you and the buyer. Stay tuned.