Yahoo and Google plan to turn their e-mail systems and personalized home page services into social networks.
Josh sends link and says: For most people, email is important. For many people, it is vital/mission critical. I’m a strong proponent of people getting their own email address under their own domain name. Gives you alot of control and potential more secure email. And yes, there is a trend away from using mail. I guess, at 42, i’m a bit of a dinosaur.
***FS*** Email is the language of business and commerce. Nobody selling products or services directs you to their Facebook or Twitter Messenger. Nobody sane anyway..
This entry was posted by frankschilling on Thursday, November 15th, 2007 at 2:37 PM and is filed under
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E-mail is king as far as serious legal uses go in the same way as you still have to sign actual papers to get a home mortgage. But, there’s a heck of a lot of service related messaging that could migrate to chat or SMS now using email. Things like stock price alerts, transaction confirmations, account status questions, etc. Even news headlines from RSS. Companies with large call centers are also diligently working to figure out how to move customers from phone calls to using chat. There’s plenty of communications that customers could engage in that don’t necessarily require the security or the need to “check” email that online chat could support.